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Navigating San Antonio Car Accidents: What to Do After a Collision

Chris Slaydon • Apr 16, 2023

A Step-by-Step Guide from Cavender Collision Center

San Antonio Car Accidents

Car accidents are an unfortunate reality of life on the road, and San Antonio is no exception. Knowing what to do after a collision can make a significant difference in your safety, stress levels, and the outcome of any insurance claims. In this comprehensive guide, Cavender Collision Center, a leading auto body shop in San Antonio, offers an in-depth look at how to navigate the aftermath of a car accident.


Part 1: Immediate Actions Following a Car Accident


Step 1: Ensure Your Safety

Immediately after an accident, your safety should be the top priority. Follow these steps:

  1. Check yourself and any passengers for injuries.
  2. If possible, move your vehicle to a safe location away from traffic.
  3. Turn on your hazard lights to alert other drivers.
  4. If you can't move your vehicle, stay inside with your seatbelt fastened until help arrives.


Step 2: Call the Police

Even if the accident seems minor, it's essential to call the police and file a report. This documentation can be vital for insurance purposes and any potential legal disputes.


Step 3: Exchange Information

Exchange contact and insurance information with the other driver(s) involved in the accident. Be sure to get:

  1. Name, address, and phone number
  2. Driver's license number
  3. License plate number
  4. Insurance company name and policy number


Step 4: Document the Accident Scene

Take photos of the accident scene, including:

  1. Damage to all vehicles involved
  2. Any injuries sustained by you or your passengers
  3. Road conditions and weather
  4. Traffic signs or signals near the accident scene

Additionally, write down any details about the accident while they're still fresh in your mind. This might include the time of day, the direction each vehicle was traveling, and any other observations that could be relevant to understanding the circumstances surrounding the accident.



Part 2: After Leaving the Accident Scene


Step 5: Contact Your Insurance Company

Inform your insurance company about the accident as soon as possible. Provide them with the information you've gathered, including the police report number. They will guide you through the next steps, including filing a claim and arranging for a rental car if necessary.


Step 6: Seek Medical Attention

Even if you feel fine, it's essential to seek medical attention after an accident. Some injuries may not be immediately apparent, and getting checked out by a medical professional can help identify any issues early on. Keep track of any medical bills, prescriptions, and documentation related to your treatment, as this information may be needed for insurance purposes.


Step 7: Choose a Reputable Auto Body Shop

If your vehicle requires repairs, select a reputable auto body shop like Cavender Collision Center in San Antonio. Our skilled technicians can assess the damage, provide an accurate quote, and perform high-quality repairs to get you back on the road as quickly as possible. When selecting an auto body shop, consider the following factors:

  1. Reputation: Read reviews and ask for recommendations from friends or family members who have had positive experiences with local auto body shops.
  2. Experience: Look for a shop with experienced technicians who specialize in collision repair and are familiar with your vehicle's make and model.
  3. Certifications: Choose a shop with industry certifications, such as I-CAR or ASE, which indicate a commitment to ongoing training and high-quality work.



Part 3: Navigating the Insurance Claim Process


Step 8: Understand Your Insurance Coverage

Review your insurance policy to understand what coverage you have and any deductable or limits that may apply. This information will help you know what to expect throughout the claims process and ensure that you're adequately compensated for your losses. If you have any questions or concerns about your coverage, reach out to your insurance agent for clarification.


Step 9: Keep Records and Receipts

Maintain detailed records of all expenses related to the accident, including medical bills, repair estimates, rental car costs, and any other out-of-pocket expenses you incur. These records will be crucial when it comes time to negotiate a settlement with your insurance company or pursue legal action.


Step 10: Be Prepared for the Claims Adjuster

Your insurance company will assign a claims adjuster to investigate the accident and determine the extent of your coverage. Be prepared to provide them with all the information and documentation you've gathered, including photos, medical records, and repair estimates. Be honest and forthcoming with the adjuster, but avoid admitting fault or speculating about the cause of the accident. Stick to the facts and let the investigation unfold.



Part 4: Protecting Your Legal Rights


Step 11: Consult with an Attorney

Depending on the circumstances surrounding the accident, it may be beneficial to consult with an attorney who specializes in personal injury or auto accident cases. They can help you understand your legal rights, navigate the insurance claims process, and advocate for fair compensation on your behalf.


Step 12: Be Cautious with Social Media

While it's natural to want to share your experience with friends and family on social media, doing so can potentially harm your insurance claim or legal case. Insurance companies and opposing attorneys may scour your social media profiles for evidence that could be used against you, so it's best to limit your online activity and avoid discussing the accident publicly.


Step 13: Understand the Statute of Limitations

Each state has a statute of limitations that dictates the time frame within which you must file a lawsuit after a car accident. In Texas, for example, the statute of limitations for personal injury claims is two years from the date of the accident. If you fail to file a lawsuit within this time frame, you may lose your right to pursue compensation. Consult with an attorney to ensure you take appropriate action within the required time frame.


Being involved in a car accident can be a stressful and challenging experience. By following the steps in this comprehensive guide from Cavender Collision Center, you can navigate the aftermath of a collision with confidence and ensure a smooth recovery process. If you need assistance with collision repair or other auto body services in San Antonio, contact us at (210) 555-1234 to schedule an appointment or request a quote. Your safety and satisfaction are our top priorities.




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